Refund policy

The items sold on this site are "made to order" for this reason we have a  strict no return policy on all items.

However, you can always reach out to us for any reason at info@sywoodworking.com

Damages and issues
Each order comes with standard insurance at no additional cost to you. We use industry leaders, such as UPS, FEDEX, USPS for all of our shipping needs and have great success with less than 1% damage claims. We realize that mistakes happen to everyone and our carriers are no exception so Please inspect your order upon receipt and contact the carrier immediately if the item is  delivered defective/ damaged.

Exceptions / Non-Returnable items
If you receive the wrong item, please contact us immediately so that we can evaluate the issue and make it right.

Exchanges
If an exchange is a necessary resolution the purchaser will need to ship the item back at their cost, Once the item is received and inspected for claim validity SYWW will cover postage on the replacement item.

Refunds

NO REFUNDS ISSUED all sales are final and you may request an exchange otherwise credits will be applied to your account that may be used for an in store purchase